Is it useful for your team? Was it the QA specialists’ or the management’s initiative to set them up?
We use dashboards because of my own initiative, I’ve asked access and set them up myself. Everybody is enjoying them (analysts, security team, testers, devs) and even our UAT-team (business) is using them now for follow up.
Is it useful? Depending on the context of course, I don’t want it to contain a massive amount of information, but it has some links to some queries which have an overview of certain amount of tickets.
We use azure and personally and my co-workers don’t use the “Boards” anymore but more the dashboards because it contains all that we need in 1 place.